Overseas - Paypal is available.
In Japan - Bank transfer or Correct on delivery (COD) is available.
COD is also available. It is charged according to the price of order from 315 yen per case.
For more information please check the shipping / payment.
Overseas - EMS is available. The delivery charges will be emailed to you BEFORE payment is settled.
In Japan – Yamato transport co., ltd. As soon as we confirm your payment, you will receive in about 3 business days. If you need embroidery, it will be about one week to reach you. Please understand the case, which would ask you more days if the maker does not have stock at the time you order.
No refunds or exchanges are accepted for the following items: Custom Embroidered Items, Custom made items, Books, Videos, used or worn merchandise. Merchandise must be returned within 14 days from the date of the invoice. Merchandise must be in its original packaging.
When returning an item please include the following: a copy of the original invoice, your name, address, telephone number. Also enclose a note explaining why you are returning the item and what you desire in exchange.
Shipping cost is not refundable. Customer is responsible for all shipping cost for returns and exchanges.
Business Hours : 11:00-19:00 Mon-Sat